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ICB Commissioner, Somerset | October 2023

The high quality and responsive training Corine delivers has had a massive impact on the quality of care that the carers are able to deliver to the children we commission for. It means that care packages are not delayed and can start quickly after funding arrangements have been agreed.

When care needs change e.g. a new clinical task is required for a child, Corine will ensure that this new training and sign off is completed quickly so that the care package is safe and families are not shouldering too much of the care themselves whilst waiting. Corine always shows a deep empathy and compassion for the families.

I have already recommended ‘Train with Care’ to other ICBs in the South-West as I can completely rely on Corine and her team to deliver a great service and we enjoy an excellent working relationship with her as her communication is timely and she understands the importance of working together as a team around the child and family.

RH, CAG, KQ & CS, Dimensions/ Discovery staff Somerset | January 2023

"Training was of the highest degree and the delivery was exceptional!"

“Fantastic course, great practicals and open session”

“Very good trainer got everyone involved”.

“Happy lady, who made the training fun”

Ernestine F. Exeter | April 2023

Hi Corine, if I want to write feedback, I will not stop, lots of positive things to say. This training is the best I have attended so far. the trainers are superb. Corine is exceptional, calm, very knowledgeable, straight forward with training contents , not just reading slides. Very explicit and made it clear for understanding. The session was also very interactive. I gained a lot during the sessions. Thank you

Nurse JJ, Rowcroft Hospice | March 2023

Thank you very much for your time the other day. It’s so good just to have that space and that time to just offload, it’s so important. I’m really pleased I came to you for our chat, I felt so much better of it, thank you. Very grateful and hopefully see you again soon! 

SB, Discovery staff | March 2023

The training was very informative and I enjoyed the practical and interacting with colleagues; the training Corine, was amazing and you were very patient- just awesome! 

AB, Taunton | Feb 2023

We very much enjoyed this training; the trainer was highly skilled and experienced, and she understood the condition of the client perfectly.  We understand the condition of our client so much better now and how we best care for him. We had not received training before and this was an eye opener for us. We would highly recommend Train with Care to everyone who has someone to look after with complex health needs! 

Discovery Staff Somerset | Jan 2023

"Training was of the highest degree and the delivery was exceptional!"

“Fantastic course, great practicals and open session”

“Very good trainer, got everyone involved”

“Happy lady, who made the training fun”

Jane R. | July 2022

Why would you recommend this organisation to other care providers?

Corine goes out of her way to accommodate the training needs of PA’s within the time frame requested and to be available asap in urgent situations. The training is excellent and the feedback very positive. Corine will accommodate unusual requests and always offers a solution for our training needs. Communication is excellent, prompt and always polite and positive.

Recently a parent of two disabled children said that she had become extremely emotional after the training as it meant that her own mother, who will be employed, now feels confident for the very first time to fully care for her grandchildren which involves tracheostomy care etc.

Corine trained a large team of PA’s in this case and the benefit it has had on the whole family is huge. The feedback from all has been very positive both from the inexperienced PA to those who have worked in the field of complex care for many years. Corine seems to tailor the training very well for all PA levels of knowledge, which is not an easy task but I receive positive feedback from all.

Gemma C. | July 2022

Our clinicians have always raved about how insightful and fun the training is. One lady was on shift when a resident, who has and eating disorder, attempted to eat rubbish items that got lodged in his throat. He started to choke. Our clinician was able to respond quickly and start helping him to dislodge the item. Though she described the moment as scary, she said how proud and confident she was to use the skills she had been taught in training.
The team are knowledgeable and always willing to help. They pass great feedback on the team. All our clinicians have enjoyed their time with Corine and the team learning the skill required to help in the best quality care for our clients and families. It is a well-run organisation that myself and the team enjoy seeing in the office.

Caroline S. Independent Living Team Manager | May 2022

The customer has provided feedback on the training and stated ‘Corine was very good and I would recommend her for future training needs’.  So thank you Corine once again for a wonderful service. 

Professional Practice and Infection Prevention and Control Lead Local Hospice | April 2022

I wanted to thank you for the supervision session this morning.
I feel I have really benefitted from our conversations and the paperwork you generate feeds into my CPD and revalidation very effectively.
The forum is very supportive and feels safe and confidential to be honest and open and discuss both positive and less positive issues from practice.
As Nurses, we are not great at acknowledging our successes, but your sessions really help me to put things into perspective and remain professional and motivated.
Many thanks

Janie G. | June 2021

Thank you so very much for the fantastic two days of training!!!  Not only were the content and delivery full of relevant and important information but you also had to invent the course for us!!  Thank you so much for rising so magnificently to the occasion!  The carers I have seen since the course have all immediately said what a great course it was, how sensitive, informative and inspiring it was - and confidence building for them.  They have all said that it was very emotional for them, too.  Which is good, as they have chosen a profession that will constantly require compassion and empathy as well as skill and training.  So, THANK YOU!!

Angie | June 2021

Everyone enjoyed the training, and they were surprised at how much they remembered from last year. So, thank you for making the training interesting and informative. It certainly helps to have the training ‘tailor made’ and specific to our client as all staff can relate to it more easily.

Philippa Harris | May 2021

I would be pleased to have any other training with you as I retain and learn so much with the way you conduct your training sessions. So, thank you.

Helen S. | April 2021

Thank you so much for the training, it was very helpful indeed, updated training always makes me feel more confident in my role.

J.F. | Nov 2020

Thank You for your advice and positivity.  I wish You were my Manager at work.  LOL!!!  You are such an inspirational staff nurse and extremely gracious.  You are great with your supervision sessions.  Thank You.

Brian T. | March 2020

I, and each of my carers all say Corine is head and shoulders above the trainers I have had before. She makes each and every session interesting, no boring sessions here, ever. She is very caring and knowledgeable of every carer’s needs, the ones that are confident and the ones are not so, Corine also has the ability to treat each one as an individual. She is very punctual, very professional in every way... One-word sums Corine up, "Outstanding".

Francis E. | March 2020

Her passion and drive are unimpeachable; she is punctual, and she is known for her reliability and confidentiality. Her inspiration and knowledge of community caring and complex needs is amazing, and she will bring across an energy and enthusiasm for her work with carers and clients which is immense; the carers and clients feedback has been amazing: from feeling confident and not anxious anymore to her calm, encouraging and knowledgeable way of teaching.

I would recommend Train with Care Ltd, Corine Koppenol to be recognised as an Outstanding Service for training and advice for carers and clients in the community

Liz H. | Feb 2020

All part of the 3-day training was excellent. The presentations and the demonstrations were very good and the trainer was excellent. I would recommend this type of training to anyone!

Kate W. | Feb 2020

I felt able to ask any questions, however small, if I didn’t understand something. The material was easy to follow & relevant topics were all covered.

Kerry M. | January 2020

Working to support people who are dying is one of the greatest privileges we can offer. Even when we do our best sometimes it takes its toll, leaving us with anxieties or questions about the death and our support to those important to the dying. 

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    Corine is able through her wide knowledge and experience to sit alongside our staff and our learners to listen and to hear about what their struggles are and also to notice their successes and is committed to valuing and developing staff ass people first. This takes incredible and exceptional skill and understanding.

    Her background as a registered nurse, working with disabled and dying children and also in managing and developing new services in the NHS and her work as a CQC inspector make her stand apart from other training suppliers. She draws upon each of these areas offering change management and personal development alongside clinical skills expertise and best practice examples.

    On a personal note she demonstrates a high level of professionalism with a wicked sense of fun and humour. Always reliable, honest and with a high sense of integrity, I have often observed how warmly people outside our services react to her when at professional meetings and tell me of the impact she has made to others personal and professional development.

    I think this company and Corine represent what outstanding suppliers look like and that is why I am nominating. Thank you for the opportunity.

Karen G. | Nov 2019

The training today has been very interesting and rewarding. Lovely lady training us. I would give 100% to today!

Hayley M. | Nov 2019

Very well thought out explanations on relevant topics. Good interaction throughout, keeping us engaged.

Stuart R. | Nov 2019

A very enjoyable sessions, leaning all aspects involved with my new tole. Very good instruction and course materials. Overall: very very enjoyable and looking forward to the next sessions.

Anna E. | October 2019

Perfectly paced training. Very easy to understand and very good resources. We were able to try practical skills with dummies. Everything taught was explained clearly and I was not felt that I could not ask questions. I feel so much more confident now that I could manage and assist with equipment and emergency situations. What a lovely, calm approachable lady Corine is. Thank you so much.

Carer of a PHB | June 2019

Corine delivered training to a group of 6 of us and the training was of a very high standard. Corine ‘s knowledge is very good. I thoroughly enjoyed the training and felt comfortable throughout the session and I feel I learnt a lot from her today.

Sophie | June 2019

Great trainer and lots of information given. I enjoyed it a lot better than E-learning. Thank you taking your time out to come to us.

Debra | June 2019

Today we met Corine to deliver my bowel care and competency training. I found this lady very professional and methods were outstanding. Corine explained all training very well. Would like to do more training with her in the future. 5 STARS!!!

Carer of a PHB holder | May 2019

Your training was brilliant, and I felt comfortable to ask questions and to try the equipment to build my confidence. I would recommend your training to my colleagues.

Jane T. | March 2019

It was a pleasure to meet with you too. The training was superb & so lovely to have it taylor made.

Maggie M. | September 2018

I feel the training I received has been thorough and enhanced. I have gained a lot of confidence through the training and would highly recommend this training to other carers when they need it. If I was offered E-learning or classroom training I would certainly use classroom because it is face to face and I learn much better that way. I will be looking forward to the refresher training in a years’ time. Many thanks Corine!

Anna E. | October 2018

Perfectly paced training. Very easy to understand and very good resources. We were able to try practical skills with dummies. Everything taught was explained clearly and I was not felt that I could not ask questions. I feel so much more confident now that I could manage and assist with equipment and emergency situations. What a lovely, calm approachable lady Corine is. Thank you so much. (Chailey Heritage Foundation, East Sussex, October 2018)

David A. | August 2018

Just wanted to let you know just completed my first 4 nights. Wanted to say training you delivered was so good it made the shifts so manageable and I feel confident in my ability to care for L. Thanks again Corine

Tony L. | July 2018

We are so pleased that we found your Training Service; we nearly had to decline a client using our residential facilities as could not find anyone to help us with the training. Thank you so much for your rapid response to our training needs and it was so very much appreciated.

Ree W. | May 2018

Thank you!! Your style of teaching is just brilliant.

Darren M. | April 2018

Just wanted to let you know just completed 4 nights (did 1st shift on my own as the nurse called sick 2 hrs before shift). Wanted to say training you delivered was so good it made the shifts so manageable and I feel confident in my ability L. had 2 full on seizures on shift 2 so I had to suction and give Midazolam so I’ve seen and done most of it now. Thanks again Corine

Charlie T. | March 2018

After being on this training course I now feel a lot more confident with what I am doing as it was explained very well. Using a variety of teaching methods which suited everyone in the training. I had also never seen a single trainer provider using so much of their own equipment to enable practicals and using the actual equipment so that the training was a realistic as possible. 

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    That helped with the confidence as well. The trainer was also very approachable and made sure that you understood everything and really made the 3 training days enjoyable and engaging which I’ve not had with training in the past. I am looking forward to any future training days that you hold. Thank you Corine!!!